Below you will find the most common questions about Dockmate®.
Please reach out to us if you cannot find an answer to your question.
As yachtsmen with more than 40 years of experience, we truly believe in simplicity of things, and more specifically: simplicity of operating and control. We were looking for the best wireless remote control system, and when we couldn’t find it, we decided to make it ourselves. That is why we kept our remote’s layout simple and smooth. Making the best wireless remote control system is what drives us.
Dockmate is raising the bar and setting new standards for the functionality our product delivers. SoftDocking and Throttle+ are now included on every Dockmate SINGLE+, TWIN+ and TWIST, at no extra charge.
SoftDocking: One thing that every boater understands is that docking is made more complex by the delay between engaging the control head lever(s) and the moment the boat begins to move. With our newly-patented SoftDocking technology, a short push of the joystick or button will consistently result in a pre-programmed customisable fraction-of-a-second burst of the propeller. With SoftDocking you can easily and consistently „bump“ the engine(s), enabling you to softly dock a boat.
The Dockmate® system can control up to 7 functions!
The horn function is included in every Dockmate® Receiver. All other functions can be enabled by adding modules to the Receiver, which has been designed on a modular architecture. These modules exist in dozens of versions to provide the support for different brands and models of controls.
The Dockmate® system has redundant fail-safe technologies built into both the hardware and software.
Only certified installers can in stall Dockmate®
Dockmate® uses its proprietary DockLink™ communication protocol. DockLink™ is an infinitely superior, state of the art 2-way FHSS (Frequency Hopping Spread Spectrum) communication with handshake, and GFSK (FM) modulation on the 868MHz or 433 MHz frequency band (depending on your region) that provides superior range.
Dockmate® operates in either the 868 MHz or the 433 MHz FM frequency band, depending on local regulations. Dockmate® has 64 communication channels at its disposal in the 868 MHz band, and 72 communication channels in the 433 MHz band. FHSS means every Dockmate® uses a unique set of 6 channels in the entire band of 64 or 72 channels, and then hops from one frequency to another. This FHSS rolling code changes 6x per second over 6 different channels, virtually eliminating any possible chance of interference. The Dockmate® signal reaches up to 50 meters (165 feet).
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